Answers to your questions

No. We do not process online payments. You place a request without obligation through the basket; we confirm availability personally and only then send an invoice. Payment is made by bank transfer.

No. A request commits you to nothing. You decide only once we have confirmed availability and gone through the terms with you.

Every watch is a unique piece. The product page shows whether it is available, reserved or sold. Because a piece can become reserved in the meantime, we always confirm its current availability personally.

Yes. Before publication every watch is checked for authenticity, reference, serial number, condition, function and completeness of the set. We are an independent dealer and not an authorised retailer of the brands named.

Only what is stated for the watch in question. If the set is complete, the product page says so with the words “Full set”. Whatever we find, we state — including when the set is incomplete.

By arrangement you can view and collect a watch in person, by appointment. Please get in touch and we will gladly arrange it with you.

No. We appraise every request by hand. If your watch suits our collection, you receive a reasoned offer. We can never guarantee an offer, a valuation or acceptance on consignment in advance.

In an outright sale you sell your watch to us — the quickest route. On consignment we sell your watch on your behalf, aiming for the best market price. In a trade-in you bring in your current watch as value towards your next piece.

Your contact details and the details of your watch: brand, model, reference, year, condition and whether the box and papers are present. The more complete your request, the more carefully we can assess its value.

We always discuss the commission and the terms with you personally before we take your watch on consignment. That way you know exactly where you stand beforehand.

Carefully packed and by insured transport, so that your purchase is covered in transit. Collection in person by appointment is also possible. We agree the exact arrangement with you after confirmation.

Our watches are unique, pre-owned pieces that are thoroughly assessed and described before purchase. The conditions for returns and cancellation are set out in our returns policy.

No. An account is entirely optional. You can request a watch or offer your own without signing in.

You can manage your name and indicate whether you wish to receive promotions and updates. An overview of your requests and saved watches will be added in a later phase; no data is shown there yet.

We generally respond to your message or request within one working day.