Contact
Personal advice
We answer your question personally and without obligation. Choose below what your question is about, and your message will go straight to the right specialist.
We generally respond within one working day.
Advice on a watch
Undecided between two pieces, a question about the condition, the set or the reference, or looking for a particular model we do not currently list? A specialist will think it through with you, without obligation.
Selling your watch
Outright sale, consignment or trade-in? Start your request through the route that suits you. Every request is appraised by hand and commits you to nothing.
A request in progress
Have you placed a request and wish to change or ask about something? Mention your name and, if known, the stock ID of the watch, and we will take it up straight away.
Account and other questions
Having trouble signing in, or a question about your details, how we work or our terms? Let us know — we are glad to help.
Direct contact
info@theaequatorcollection.comBelgium
Delivery throughout Europe and worldwide
Visits and handovers in person are by appointment only. We are glad to arrange this with you.
Verified for authenticity
Every watch passes our authenticity check before it is published.
Box & papers as stated
Whatever is present is listed on the product page — no surprises.
Shipped insured
Discreetly, carefully packed and delivered under insurance.
Personal advice
Our specialists are at your disposal, without obligation.